ENROLMENT & SECURING A PLACE IN THE PROGRAM

All new students enrolled into the program will require an assessment to determine their skills level.

Payment for your child’s lessons are on a term basis and payment is due by the end of the second week of the current term.

Parents receive complimentary entry as “spectators”.

RE ENROLMENTS

Placements will be offered to existing students in the first instance. Existing student can secure their place for the following term by payment of fees in full before the end of the current term. If fees are not paid before the end of the current term your child will lose their position for the next term and may need to be placed back on the waiting list.

NEW ENROLMENTS

A new enrolment is someone who:

o Has not attended before.

o Was not enrolled in the previous term.

MISSED CLASSES

“Catch up” lessons will ONLY be provided if / when -

o lessons are cancelled due to extreme weather conditions such as storms or lightning or your instructor needs to defer lessons due to unforeseen circumstances.

Catch up lessons will be organised by your child’s instructor at the completion of the current term.

CHANGES TO BOOKINGS

Due to large number of enrolments we are unable to change days or times for your child’s lessons once the term has commenced. Please ensure you have a suitable day and time before accepting a spot in a lesson.

Lesson times may sometimes change due to class numbers & reassessment of your child's swimming progress. If a student is required to move to a different class we will contact the parent / guardian to discuss available options before the change is made.

PUBLIC HOLIDAYS

Lessons are not conducted on public holidays.

PARENTAL SUPERVISION

It is a condition of entry to the facility that all children under the age of 12yrs must be accompanied by a parent or responsible guardian whilst in the centre. Children will not be accepted into lessons if the parent or guardian is absent. Children must be collected by a parent or guardian over the age of 16 at the conclusion of their lesson.

Children under twelve years of age should be supervised in the change rooms at all times.

The “Keep Watch at Public Swimming Pools” policy can be found at reception.

HOUSE KEEPING

In order to gain the most out of each and every swimming lesson we ask that your child does not enter the water before their scheduled swimming lesson.

Due to the large number of LTS children and limited space we ask that your children do not have free swimming time before or after their lesson. This lane is for paying lap swimmers

Please ensure your child has a swimming cap and goggles.

Please ensure your child uses the toilet before their lesson.

If your child is not toilet trained swimming nappies must be worn. These can be purchased at office if you forget to bring one.

ILLNESS AND SWIMMING

In the interest of public health if your child is suffering from any infectious disease such as gastrointestinal infections or diarrhoea please refrain from bringing your child to swimming lessons & advise staff as to the reason for the missed lesson. Children will not be accepted into a lesson if they have any signs or symptoms of an infectious disease, so to avoid embarrassment please do not bring them.